The next day, I get a ship confirmation from the company that included my tracking number and confirmed my worst fear: Fedex was the carrier. I took two deep breaths because the stuff was already on the way so there was nothing I could do about it at that point.
Fast forward to today- the estimated delivery date. I checked on online intermittently throughout the day. The last Fedex shipment I got didn't arrive until almost 8pm and since Fedex is notoriously shoddy, I did not expect a nicely timed delivery.
Around 7pm, I checked my shipping status and much to my consternation, the screen said "Delivered" with a delivery time of 5:48pm.
Now, I'm dealing with a little sinus problem with the changing of the seasons and I was watching my DVR'd episode of Million Dollar Listing but that wouldn't have kept me from hearing a knock on the door from anyone who is older than 5. My front door is less than 15 feet from where I was sitting and watching television. Surely, I would have heard a grown man, who has enough strength to carry packages for a living, knock on the door.
I sent an e-mail to Fedex customer service that pretty much stated that they need to change their business model because eventually, those of us who expect the items we paid for to be delivered will begin to boycott companies that use Fedex and that will come with its own repercussions.
So, if you didn't know before (pursuant to #1 in my "Things I Hate" entry), STAY AWAY FROM FEDEX!
If you've ever had poor service from Fedex, I encourage you to blog about it and get the word out. This must stop.
PS. Yes, I e-mailed the company I ordered my products from and gave them a piece of it too.
